Senior System Reliability Engineer

Job Locations US-AL-Huntsville
Position Type
Regular Full-Time


At Synapse, we strive to design and deliver innovative and creative Industrial IoT solutions that solve our customers’ problems, increase sustainability, and bring transcendent value to their operations. We value innovation as a fundamental component of our product development. We expect best practices for peer review, continuous integration, automated testing, and other continuous improvement techniques. Quarterly hackathons and ongoing 10% projects are some of the ways we encourage innovation and collaboration.


As a member of an Agile Scrum team, a Senior System Reliability Engineer (Sr SRE) is responsible for developing, deploying, and monitoring cloud software for Synapse IoT products and applications. A successful candidate has a passion for automation (you don't like doing the same thing twice), likes to experiment with new technology, and enjoys tinkering outside of work. If working with the latest technologies in an innovative, energizing, and collaborative environment surrounded by smart people sounds like fun, then we want to hear from you.


  • Ensure Synapse products meet customers’ expectations for function and performance
  • Participate as a full team member on an Agile Scrum team developing Synapse cloud products
  • Regular pair programming with other cloud developers on the team
  • Develop cloud monitoring tools for Synapse’s cloud products, focused on an intuitive user experience with internal developers as your customer
  • Develop customer-facing features for Synapse’s cloud products, using market problems and customer feedback to define a simple and intuitive user experience
  • Estimate, prioritize, plan, and coordinate testing activities, in collaboration with team
  • Develop automated regression test scripts in a continuous integration environment
  • Work with Customer Support to reproduce & resolve customer issues
  • Work with Technical Publications to create appropriate user documentation


  • 5-10 years of cloud experience and can demonstrate strong desire and proven ability to ramp up with new technical skills quickly
  • 2-5 years of experience building reliable systems and participating in incident management
  • Must be passionate about building robust, resilient, and performant applications
  • Strong interest in SRE topics like SLOs, resilience, scaling, and performance
  • Strong communication and collaboration skills
  • Excellent analytical and problem-solving skills
  • Strong knowledge of SRE methodologies, tools, and processes
  • Dedication to high quality and well-tested code
  • A passion for continuous learning and self-improvement
  • Automated testing experience
  • Passion for modern, best-practice design and customer advocacy
  • When working on site, can and will work well in a team room environment
  • When working remotely, must be able to provide a quiet, private, and secure place to work


Synapse Tech Stack & Processes:

  • Front-end state management framework
  • Cloud (AWS, Azure, Google, Docker) development and operations
  • Software testing (unit, integration, system, regression, performance)
  • Agile, Lean, Continuous Integration, Continuous Delivery
  • SQL, NoSQL, Elasticsearch, CouchDB databases
  • Linux OS


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